Self Serve

Business Challenges

Communication with third-party suppliers and clients can place a heavy administrative burden on the staff that interfaces with the external world. These days, maximizing productivity of staff and reducing cost per transaction are key management initiatives.

Solution Overview

Prodagio Self-Serve allows your external vendors and employees to submit their own documents into your workflow. Prodagio applies your business rules to the inbound document to ensure accuracy and relevancy. Manual handling of these documents can largely be eliminated with Prodagio Self-Serve.
 

Key Features

• Secure, web-based software allowing external parties to submit and manage their own documents
• Configurable security ensures only relevant data can be viewed
• Wizard-driven interface with customizable views
• Dramatically reduces call center load
• Improves customer and vendor satisfaction by providing 24-hour status
• User-customizable workflow and business processes for routing, review and escalation
• Allows vendors and third-parties to maintain their own contact information
• Enables quick search and retrieval of information
• Works with Prodagio A/P, Prodagio Contracts and other database-driven applications
• Reduces cost of business operations and unnecessary paper
• Deploys quickly

One flexible solution, many uses

Legal - Contract Requests, Contract Review, Contract Rewards
HR - Time & Expense, Benefit Forms, Employee Feedback
Investigative - Evidence Collection, Case Review, Case Collaboration
Financial - Invoice Submission, Invoice Status, Credit Requests
Government - RFP Responses, Contract Awards, Grant Management
 

Integrates with Prodagio A/P and Prodagio Contracts

Prodagio Self-Service, as a front-end to Prodagio A/P, allows your vendors to
securely submit invoices and check status 24/7. It reduces the amount of time your staff has to spend processing external documents and providing status updates. When used with Prodagio Contracts, Self-Serve allows users to upload documents and contract modifications securely.